This Shipping Policy explains how orders are processed, shipped, and delivered at Zoran.

1. Shipping Locations

We currently offer:

• Free Shipping on order over Rs. 2999 (for orders weighing upto 1kg) 
• Flat Shipping Rate across Punjab
• Shipping Rates may vary for other parts of Pakistan
• Free Local Pickup (for Lahore only) 
• For orders weighing over 1kg, shipping charges increase accordingly
• Delivery availability for other locations (if enabled at checkout)
• For international shipping, you must first contact us on our WhatsApp (+92-300-1595321)

2. Shipping Charges

• Free Local Pickup (No charge)
• Flat Shipping Rate: Rs. 250 for Punjab (on orders under 1kg)
• Shipping Rates may vary between Rs. 250-350 for other parts of Pakistan 

Shipping charges (if applicable) will be shown at checkout before payment.

3. Order Processing Time

• Orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or holidays may be processed on the next working day.

4. Delivery Time

Delivery times may vary depending on location:

• Major cities: Usually faster delivery
• Other areas: May take additional time

Estimated delivery time will be communicated where possible.

5. Order Tracking

If tracking is available, customers will receive tracking details via:

• Email or
• WhatsApp (if provided)

6. Delays

Delivery may be delayed due to:

• Weather conditions
• Courier delays
• Public holidays
• Unforeseen circumstances

We are not responsible for delays caused by courier services.

7. Address Accuracy

Customers are responsible for providing correct shipping information.
We are not liable for delays or failed deliveries due to incorrect addresses.

8. Contact Information

For shipping-related questions:

Zoran
Website: zoran.pk
Phone / WhatsApp: +92 300 1595321